makmur888 Platform Privacy Notice
This page describes what we collect when you use makmur888 and how we keep that data protected. We understand that your account information, payment details, and betting history are sensitive. Our commitment is to handle every piece of data according to Indonesian law and international privacy standards, and to be transparent about how we do it.
We at makmur888 operate across Indonesia—serving users in Jakarta, Surabaya, Bandung, Medan, and other supported regions. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or any of our other payment channels, or place a wager on Liga 1 or any live-dealer table, you share personal information with us. This notice explains what we collect, why we need it, how long we keep it, and what rights you have over it.
Our services are available only where applicable law permits. We do not process data for users in jurisdictions where online gaming is prohibited. Your use of makmur888 indicates your consent to the practices outlined below.
Data protection is our baseline
We encrypt all account logins, payment confirmations, and withdrawal requests. Your password is never stored in plain text; only a cryptographic hash sits in our system.
What we collect on makmur888
We collect your personal data in several categories. Identity data includes your name, date of birth, national ID number (KTP), phone number, and email address. We require this during account creation and Know-Your-Customer (KYC) verification. Financial data includes your bank account number (for BCA, e-wallet, mobile banking, or local payment transfers), online payment or e-wallet wallet reference, and a complete record of every deposit, withdrawal, and bet you place on makmur888.
Technical data is collected automatically: your IP address, device type (Android, iOS, desktop), browser or app version, login timestamps, and betting activity logs. We also store session cookies to keep you logged in on mobile during your visit. Communication data includes any messages you send to our support team via in-app chat, email, or contact form.
We do not sell your data to third parties. We do share encrypted identity and banking details with our payment processor and fraud-detection vendors to confirm deposits and block suspicious withdrawals. Our servers may sit outside Indonesia; data centres comply with ISO 27001 standards.
How we use your data
- Account setup: We need your name, phone, and email to create your makmur888 account and send password-reset links.
- KYC compliance: We verify your identity against your KTP or passport to meet Indonesian financial-crime rules and prevent fraud.
- Payment processing: We match your bank details or mobile banking wallet to your account so deposits and withdrawals route correctly.
- Betting records: We log every wager—match ID, bet amount, odds, result—to calculate your balance and settle disputes.
- Support: If you contact our team about a withdrawal delay or login issue, we review your account history to assist you.
- Security: We monitor for unusual login patterns or large cash-outs to protect your account from unauthorized access.
Retention and deletion on makmur888
We keep your active account data (name, email, KYC docs, payment methods) for as long as your account exists plus three years after closure, in case of tax or dispute queries. Betting records and transaction logs are retained for seven years to comply with Indonesian financial record-keeping law. If you request account deletion, we anonymize your personal details but retain transaction hashes for audit purposes. You cannot retrieve deleted data once the process completes.
Your withdrawal request triggers a review window—typically one business day—while we verify your KYC status and check for fraud markers.
Your rights and our commitments
Under Indonesian data-protection principles, you have the right to access your personal data held by makmur888. Contact our support team with your account email, and we will provide a copy of your KYC documents, payment history, and account profile within ten business days. You also have the right to correct inaccurate data—for example, if your phone number changed, update it in account settings or request our team to correct a KTP mismatch flagged during verification.
We do not permit you to download or export your complete betting dataset; doing so would breach privacy of other users in shared game logs. However, you may request a summary of your personal wagering activity and financial transactions for personal records or tax purposes.
Cookies and tracking on makmur888
Our mobile app and web interface use session cookies to authenticate your login and remember your language preference. These cookies expire when you log out. We do not use third-party analytics cookies to track your behaviour outside makmur888. Our app does collect crash reports and performance metrics (e.g., how long it takes the app to load on your network) to improve stability; these metrics are anonymized and do not include your personal account details.
Contact us about your privacy
If you have a question about how we handle your data, a concern about a specific withdrawal review, or a request to exercise your rights, reach out to our support team. We respond to privacy requests within five business days. You can message us via the in-app help chat (available in English and Indonesian), email us with your account number and issue, or call during business hours. We also accept written requests sent to our registered address in Jakarta.
This privacy notice may be updated to reflect changes in our data practices or Indonesian law. We will notify you of material changes via email or in-app alert at least two weeks before they take effect. Your continued use of makmur888 after an update indicates your acceptance of the new terms.